FAQs

Where does the name 'Ginger B' come from?

There is an obvious association that is often concluded when people meet our ginger-haired founder of the business with the nickname "B"!

However, the deeper meaning of the name is firstly in the duality that ginger itself encompasses, since ginger is both a food and a medicine. Bianca has both a natural health professional background, as well as a lifestyle built knowledge of gourmet food, wine and luxury living. This is where the uniqueness of the Ginger B selection really shines.

The 'B' component is symbolic of mindfulness, to be. It forms part of leading a conscious lifestyle, which is a key tenet of our philosophy, underpinning all that we do. 

What delivery method do you use?

Please refer to our delivery page for details.

Can I add extra items to the hamper I select, such as a bottle of wine?

Yes, you certainly can! Please contact us directly so that we can best meet your requirements and offer our expertise with selections. You can expect a very timely response and from there we can quote you on your amended gift hamper and proceed!  

Can I create my own hamper?

Yes, this is definitely possible! Any of the products you see within the gifts available online or in our boutiques may be bundled together to form your very own, unique hamper. Or you may wish to simply tweak an existing gift design. Please contact us directly for this custom service.

Do you ever substitute products in your hampers?

On the odd occasion we may need to make substitutions due to item/s being out of stock or unavailable. Minor amendments we may make at our own discretion to ensure your gift is dispatched promptly, but any significant amendments we will always liaise with you regarding alternative product selections. 

Can I purchase a gift containing alcohol if I am under 18 years of age?

No, both the purchaser and the recipient must be 18 years or over. So, even if the gift is for an adult, legally you may not purchase it if you are under age.

How are the hampers packaged?

Products are nestled in wood wool, layered over with fine tissue paper, and then encased in premium magnetic closure boxes made from recycled material (also with the option to recycle again thereafter). A wide band grosgrain ribbon bow completes the luxurious look, plus a hand written note card for your personalised message. We encourage you to reuse the box for stylish home storage or return to us for regifting!

Can I add a message to my gift?

Yes, of course! At the checkout page there is a window prompt for your personalised gift message, which we will write by hand for your recipient for that extra special touch. This is included complimentary.